Privacy Policy
Last Updated: January 2026
Durham Hotel Oshawa ("we," "us," "our," or "Company") operates durhamhoteloshawa.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our Website.
Information We Collect
We collect information you provide directly, including:
- Personal Information: Name, email address, phone number, and mailing address when you register or contact us
- Technical Data: IP address, browser type, operating system, and device identifiers
- Cookies: Persistent and session cookies to enhance your experience
- Usage Data: Pages visited, time spent on site, referral sources, and click behavior
We collect this information automatically through tracking technologies and voluntarily when you submit forms.
How We Use Information
We use collected information for the following purposes:
- Affiliate tracking and commission reporting
- Analytics and performance measurement
- Site improvement and user experience optimization
- Fraud prevention and security
- Marketing and promotional communications (with your consent)
- Legal compliance and regulatory obligations
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for site functionality
- Analytics Cookies: Track user behavior and website performance
- Affiliate Tracking Cookies: Monitor referrals and commissions
- Marketing Cookies: Enable personalized advertising
You can control cookie preferences through your browser settings or by using our cookie management tool. Disabling cookies may affect site functionality.
Third-Party Links
Our Website contains links to casino operators and affiliate partners. We are not responsible for their privacy practices, data collection, or content. We recommend reviewing their privacy policies before providing personal information. Your use of third-party websites is governed by their own terms and policies, not ours.
Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information (subject to legal obligations)
- Withdraw consent for marketing communications
- Opt-out of targeted advertising
To exercise these rights, contact us using the information provided below.
Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Affiliate tracking data is typically retained for 24 months. You may request deletion of your data at any time, subject to applicable laws and business requirements.
Contact Us
For privacy inquiries, complaints, or to exercise your rights, please contact:
Email: privacy@durhamhoteloshawa.com
Website: durhamhoteloshawa.com
We will respond to privacy requests within 30 days or as required by law.