Responsible Gaming

Introduction

At Durham Hotel Oshawa, we believe that casino gaming should be enjoyed as entertainment only. Gambling is never a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in making informed decisions about their gaming habits.

Age Verification

Online casino gaming in Canada is available only to individuals who are 18 years of age or older (or the legal age of majority in your province). By accessing our site and participating in gaming activities, you confirm that you meet the legal age requirement in your jurisdiction. We reserve the right to verify age and request documentation at any time.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your own behavior, it may indicate a gambling problem:

• Spending more time or money gambling than intended
• Chasing losses by gambling with more money to recover previous losses
• Neglecting work, school, family, or other important responsibilities due to gambling
• Hiding gambling activities or lying about the time and money spent gambling
• Experiencing mood swings or irritability when unable to gamble
• Using gambling to escape from stress, anxiety, depression, or personal problems
• Borrowing money or going into debt to fund gambling activities
• Feeling a constant urge to gamble with increasing amounts of money
• Failed attempts to cut back or stop gambling
• Experiencing relationship or financial problems as a result of gambling

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer the following tools to help you manage your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
• Session Time Limits: Set automatic reminders or session cut-offs to control how long you play
• Reality Checks: Enable pop-up reminders during play to help you stay aware of time and money spent
• Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is out of control

We encourage you to use these tools proactively to maintain control over your gaming experience.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support and resources:

Canada

• Responsible Gambling Council (Ontario)
  Website: www.responsiblegambling.org
  A leading not-for-profit organization dedicated to reducing gambling-related harms through evidence-based research, education, and prevention programs.
• Problem Gambling Institute of Ontario
  Provides resources and referrals for those seeking help with problem gambling.

International Resources

• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Provides information, referrals, and support for problem gambling.
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Offers free, confidential support and counseling services.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Provides counseling and support services for problem gambling.

Call to Action

If you think you may have a problem with gambling, please reach out for help today. Problem gambling is a treatable condition, and support is available. You can:

• Contact the Responsible Gambling Council at www.responsiblegambling.org
• Call a confidential helpline in your province
• Speak with a counselor or mental health professional
• Use self-exclusion tools available on gaming platforms

Remember: Seeking help is a sign of strength, not weakness. You are not alone, and support is available to help you regain control of your gaming habits.